Services & Support
Open repository is set up, maintained and supported for you. You don’t need any in-house technical staff
“Open Repository provides a hosted solution that is quick and simple to set up, customizable to our needs and easy to use.”
— Pat Simons, Bibliographic and Technical Services Manager, Roehampton University, London, UK
On-boarding services
Atmire takes care of the server setup and makes sure your repository is fully set up. We apply your institutional branding, assist you in configuring your metadata schema, help you set up a collection structure, deposit workflows, etc.
Infrastructure support
Notice anything that doesn’t work the way it should? Atmire’s support experts will take care of any technical issues you encounter.
Enquiries and modification requests
Each Open Repository subscription includes functional support to assist administrators in their day-to-day repository tasks. This can vary from addressing questions, processing change requests to one on one training sessions on selected topics.
Common areas of support include assistance with batch uploads, improving metadata and SEO optimizations.
